Branch Manager (Gulu) Job at KCB Bank

Location: Jobs in Uganda 2023 – 2024

Work Hours: Full-time, 08 hours per day

Salary: UGX

Vacancies: 01

Deadline: June 24, 2024

Hiring Organization: KCB Bank

Job Details:

Key Responsibilities:

• Drive the growth and retention of branch business to maximize profitability.
• Implement and adhere to established policies and procedures.
• Manage branch costs within the allocated budget.
• Motivate, coach, and develop a high-performing team, identifying and addressing staff training needs.
• Implement service standards, monitor service delivery, and oversee general branch operations.
• Ensure compliance with credit and operational risk frameworks to maintain high-performing asset and liability portfolios, reducing NPAs.
• Monitor and reconcile suspense accounts, including the general ledger.
• Ensure accurate and timely appraisal of customer applications.
• Manage branch leave programs, staff performance, and timely submission of B.S.C.
• Engage with customers on bank products and pricing, and develop customer relationships through business forums and client visits.
• Ensure the safety and maintenance of branch assets and provide effective oversight and administration to all branch staff.
• Conduct snap checks as per the operations manual.
• Perform other duties as assigned.

Knowledge and Expertise:

• Bachelor’s degree in a business-related field.
• Sales leadership training.
• 6 years of professional banking experience, with at least 2 years in business banking, 2 years in relationship management, 1 year in operations, and 1 year in customer service.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to plan and execute sales strategies in a competitive environment.
• Experience in customer service and handling conflicts and client complaints.
• Strong stakeholder management skills.
• Proficient in computer applications, including spreadsheets, PowerPoint, and word processors.
• Team player with the ability to lead and work under minimal supervision.
• Strong people management skills with the ability to influence others.

SEE MORE: Human Resource Officer Job at Q-Sourcing Limited

Application Procedure:

Interested and qualified candidates, click here to apply.