GMT IT job at DHL Group
Vacancy Title:
GMT IT
Type:
FULL TIME
Industry:
Transportation, Distribution, and Logistics
Category:
Computer & IT
Jobs at:
DHL Group
Deadline of this Job:
Monday, August 05, 2024
Duty Station:
Within Uganda, Kampala, East Africa
Summary
Date Posted:
Wednesday, July 31, 2024
Base Salary:
Not Disclosed
Similar Jobs in Uganda:
- GMT IT job at DHL Group
- DHL Group jobs in Uganda
Job Details:
Key Accountabilities:
- Respond to user calls regarding IT-related issues and forward requests or incidents to the ISM or Applications team.
- Follow up with ISM/Apps team on solutions or workarounds for user requests or incidents raised.
- Communicate to the business on any IT service issues, incidents, or requests. Notify users of any IT service degradation or downtime.
- Manage the IT Asset register for Uganda.
- Manage relationships between business and IT suppliers.
- Assist the business in user support and any other IT-related requests or incidents.
- Timely monthly incident management reporting to the IT lead.
- Application service management – support managing, coordinating, and resolving application service requests.
- Documentation of application support and maintenance processes in accordance with set standards.
- Documentation of application user manual.
- Product lifecycle and release management.
- Application change management.
- Application deployment planning.
- Assist in managing small application projects.
- Action activities on projects as part of a project team.
- Provide pertinent information to facilitate project updates.
Qualifications, Experience & Attributes:
- Undergraduate degree (First class or second upper) in IT, Computer Science, Telecom Engineering.
- Fresh Graduate (2023).
- Software Product management.
- High level of data analysis skills.
- Networking Knowledge (LAN and WAN).
- Basic database knowledge.
Job Experience:
No Requirements
Work Hours:
8
Experience in Months:
None specified
Level of Education:
Bachelor Degree
Job Application Procedure:
Please upload your CV and academic credentials in one PDF document. Click here to apply.
