Field Engineer job at SunCulture Uganda

Vacancy Title: Field Engineer

Type: Full-Time

Industry: Business Management and Administration

Category: Science & Engineering

Jobs at: SunCulture Uganda

Application Deadline: Sunday, June 30, 2024

Duty Station: Busia, Uganda, East Africa

Summary:

• Date Posted: Wednesday, June 19, 2024
• Base Salary: Not Disclosed

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Job Details:

Position: Field Engineer
Reporting to: Engineering Team Lead
Location: Central Region
Role Type: Full-Time

About SunCulture: Founded in 2012, SunCulture aims to create a world where people can control their environment sustainably and rewardingly. We develop and commercialize life-changing technology for the world’s 570 million smallholder farming households. As the largest distributor of solar water pumps and solar irrigation systems for smallholder farmers in Africa, we were recognized by Fast Company as one of the World’s Most Innovative Companies in 2021. SunCulture has grown significantly over the past five years, employing over 400 people globally.

About The Role: As a Field Engineer, you will be instrumental in site surveys, installations, maintenance, and troubleshooting of solar-powered irrigation systems. You will collaborate closely with project teams and clients to ensure an enhanced customer experience. This role requires technical expertise in solar energy systems, irrigation technologies, and strong problem-solving skills to effectively address on-site challenges.

Key Responsibilities:

Site Management:

• Conduct site visits for pre-feasibility and feasibility information collection and analysis.
• Design irrigation systems tailored to client needs.
• Contact clients to schedule and install products within set timelines.

Installation & Maintenance:

• Lead and participate in the installation of solar panels, pumps, controllers, and associated irrigation equipment.
• Perform system commissioning, including testing, calibration, and component configuration for optimal performance.
• Conduct routine maintenance checks and inspections, addressing issues promptly.
• Report emerging issues during after-sales and coordinate with the after-sales department for quick resolution.

Technical Support:

• Diagnose and resolve technical problems with solar panels, pumps, sensors, and irrigation controls both remotely and on-site.
• Ensure installations meet company standards, industry regulations, and client requirements.
• Maintain accurate records of installations, maintenance activities, and site reports.
• Provide training to clients and end-users on system operation, maintenance procedures, and troubleshooting techniques.

Collaboration & Optimization:

• Adhere to safety protocols and regulations during all field activities.
• Collaborate with internal teams and external stakeholders to coordinate project schedules and optimize system performance.
• Identify opportunities for process optimization, cost reduction, and performance enhancement.

Project Management:

• Manage time effectively to ensure all projects are completed within set timelines.
• Mentor and train new engineers in the field.
• Complete a minimum of two technical tasks per day, with a turnaround time of under two days per job.

Qualifications and Experience:

• Degree/Diploma in Mechanical Engineering or a related field, with a specialization in agricultural equipment as an advantage.
• Over 2 years of experience with solar grid pump systems and irrigation systems management.
• Experience in installing drip irrigation systems is a plus.
• Hands-on, detail-oriented, with strong execution skills, especially in installation and after-sales service.
• Good communication skills, both written and spoken.
• Ability to thrive in a fast-paced, dynamic environment.
• In-depth knowledge of industry trends.
• Strong computer skills, including GSuite, Microsoft Office, and database management. Experience with CAD or other project design software is a plus.
• Strong organizational and time management skills.
• Proactive, collaborative, problem-solver with a “can-do” attitude.

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Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job Application Procedure: Please apply online via this job portal. We respond to all candidates; however, only shortlisted candidates will be interviewed.

Please Note: SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances