Service Engineer
Job Summary: The Service Engineer will be responsible for providing technical advice, solutions in the designs of electrical systems, and mechanical components of personalization machinery, supporting electrical routine preventive and corrective maintenance of personalization machinery and provide support for equipment and tools used in the card production machinery.
Key Duties and Responsibilities
- Ensures proper day-to-day running of personalization machines.
- Maintains stock of personalization Machine spares and manages the inventory of the same.
- Performs preventive and corrective maintenance of ID card production machines.
- Maintains a log of any fault, events, incidents that happen during the personalization process and escalates any that require higher intervention accordingly.
- Manages the service, maintenance, repairs, replacement, and extension of production machinery, equipment, and supply of machine spares.
- Plans, develops, publishes, and updates standard maintenance manuals and other documentation related to the production process.
- Manages the service and maintenance schedules according to manufacturers’ recommended standards.
- Ensures the production quality and costs control is achieved.
- Monitors production & responds to any technical queries and provides support as needed.
- Ensuring that data protection and privacy in accordance with the Data Protection and Privacy Act 2019 is embedded.
- Performs any other duties that may be assigned from time to time by the Manager, Data Processing and Production
Qualifications / Education
- A bachelor’s degree with honours in Industrial, Electrical, Computer, Mechanical or Electronics Engineering from a recognized institution
- At least 3 years relevant work experience in a reputable public or private organization
- Advance IT literacy and Computer software applications skills are required.
Experience and Skills
- Strong planning and organizational skills, time management skills, with the ability to prioritize tasks and meet deadlines while paying attention to detail.
- Strong problem-solving skills, with the ability to identify and resolve issues quickly and efficiently.
- Adaptation ability to changing priorities and work in a fast-paced, dynamic environment with tight deadlines.
- Good communication and Interpersonal skills, Ability to work with minimum supervision.
- Ability to proactively deal with scheduled and unscheduled prolonged periods standing and performing repairs and maintenance works on production machines.
- Must be able to frequently lift heavy weights.
- Ability to work under pressure and deadlines, Ability to work with or without supervision, Ability to sit for long working on a computer
- Must be able to work night shifts and weekends.
- Accuracy, Team player, Good organizational skills, Cost awareness.
Apply at: https://recruitment.nira.go.ug/jobs/detail/service-engineer-24
