Sales Consultant job at Standard Bank

Vacancy Title: Sales Consultant

• Type: Full-Time
• Industry: Banking
• Category: Sales & Retail

Jobs at: Standard Bank

Application Deadline: Thursday, July 25, 2024

Duty Station: Within Uganda, Kampala, East Africa

Summary:

• Date Posted: Thursday, July 11, 2024
• Base Salary: Not Disclosed

Job Details:

Job Description: To sell products in accordance with business needs, facilitate the development of customer loyalty through customer management, and consistently portray a professional image.

Key Responsibilities:

• Generate leads, build new, and maintain existing customer relationships for walk-in customers.
• Assess client service requirements and resolve them accordingly.
• Migrate customers to digital platforms.
• Attend to customer queries within set timelines and escalate those that cannot be resolved to relevant departments.
• Log all queries, complaints, and queries on Salesforce.

Qualifications:

• A bachelor’s degree in business, commerce, or a related field.
• At least two years of previous sales experience in a financial institution.
• Customer understanding and the ability to analyze customer needs by engaging with them, analyzing their personal financial objectives as well as their current financial position.
• Strong product knowledge, understanding the features, benefits, and pricing of banking products and services across multiple customer segments.
• Sound knowledge of the Bank’s laid down policies and procedures related to processing customer transactions. Knowledge of the functions within the branch network.

Additional Information:

Behavioral Competencies:

• Good verbal and written communication skills.
• Attention to detail.
• Diplomatic, able to handle pressure/conflict.
• Results-oriented (target-driven across all KRAs).
• Good numerical ability.

Technical Competencies:

• Computer literacy.
• Sales skills.
• Risk management ability.
• Establishing rapport.
• Generating ideas.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor’s Degree

Job Application Procedure: Interested and qualified candidates, click here to apply.