Manager Product Development & Research job at Finance Trust Bank

Vacancy Title: Manager Product Development & Research

Type: FULL TIME
Industry: Banking
Category: Management

Jobs at: Finance Trust Bank
Deadline: Wednesday, July 31, 2024
Duty Station: Within Uganda, Kampala, East Africa

Summary:
Date Posted: Wednesday, July 17, 2024
Base Salary: Not Disclosed

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Job Purpose:
Responsible for identifying new opportunities for developing marketable products and services from concept to distribution, meeting customer needs, and invigorating FTB’s current market.

Key Responsibilities:

• Provide strategic and thought leadership in the Bank’s product development strategy.
• Identify customer segments with specific needs, creating personas, customer journeys, and attributes addressed with Bank products or features using data insights to recommend opportunities for business growth and process improvement.
• Ensure quality and completeness of the finished product by applying best practices to acceptance testing and using product expertise to influence test cases.
• Analyze market trends, develop sales, price, and profitability plans for new or conceptualized products in collaboration with business teams.
• Recommend improvements for existing products and identify new opportunities to increase business growth and revenue.
• Conduct research and evaluate market trends, legal/regulatory climate, and competitive products for enhancements, providing insights to inform the bank’s business.
• Act as the center of knowledge for analytics related to the bank’s products, preparing monthly product performance reports for ALCO.
• Serve as the Secretary to the Product Development Committee (PDC), supporting the chair with organizing meetings and submissions to Management ALCO.
• Present new ideas to the PDC for consensus on product development and prepare all product papers for approval.
• Validate commercial and go-to-market plans before implementation to ensure all key enablers support the initiative and the expected impact is realistic.
• Manage product deployment plans and deliver new functionalities, tracking progress and addressing risks and interdependencies impacting business units and product streams.
• Serve as the reference point for the Bank’s product pricing, presenting tariff reviews to PDC for consideration, ensuring timely implementation of change requests, and performing revenue assurance functions.
• Identify opportunities for new revenue and cost reduction within the product stream for current and future considerations.
• Develop new and innovative collaborative schemes with organizations and companies to cost-effectively and efficiently deliver the Bank’s products and services to targeted market/customer segments.

Minimum Educational and Technical Competence Requirements:

• Bachelor’s degree in economics, finance and accounting, business administration, computer science, information technology, business computing, commerce, accounting, business statistics, or a related field.
• Demonstrated experience in driving innovation and change agendas in financial services.
• Proficiency in linking and applying complex technologies to business strategies.
• Knowledge of financial technology or banking products and product development trends.
• Minimum of 5 years’ experience in a research/product development role in a regulated financial institution.
• Strong verbal and written communication skills.
• Advanced computer literacy, numerical skills, and statistical skills.
• Team player with the ability to work under pressure and exercise excellent judgment.
• Ability to build functional working relationships across the organization.
• Takes clear accountability and focuses on delivering broader corporate goals.
• Ability to demonstrate a positive image and uphold FTB values.
• Must be a person of integrity.

Work Hours: 8
Experience in Months: 60
Level of Education: Bachelor Degree

Job Application Procedure:
Suitably qualified candidates should address their application to the Head of Human Resources, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it along with photocopies of academic testimonials and a CV to Jobs@financetrust.co.ug. The CV should include telephone contacts and email addresses of three referees, one of whom should be the most recent employer. The closing date for the submission of applications is July 31, 2024. Only shortlisted candidates will be contacted via Tel. Numbers 0312 222600 or 0414 341275 ONLY.