Manager Branch Operations & Support job at Finance Trust Bank
Vacancy Title: Manager Branch Operations & Support
Type: FULL TIME
Industry: Banking
Category: Management
Jobs at: Finance Trust Bank
Deadline: Thursday, August 01, 2024
Duty Station: Within Uganda, Kampala, East Africa
Summary:
Date Posted: Wednesday, July 24, 2024
Base Salary: Not Disclosed
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Job Details:
Job Purpose:
The Manager Branch Operations & Support is responsible for the efficient operation of all central bank functions. The role ensures that necessary controls are in place while delivering effective service across all bank operations.
Key Result Areas:
- Ensure branches meet targets in assets, liabilities, and value-added services.
- Supervise branch operations in collaboration with regional managers, focusing on tools of trade, staffing, internal controls, and adherence to policies and procedures.
- Address audit, compliance, and regulatory findings to prevent repeat issues.
- Conduct regular training sessions for branch staff, regional managers, and head office department staff on identified gaps.
- Regularly review and recommend policy changes to the head of banking operations.
- Make branch visits to resolve outstanding issues and advise management on subsequent steps.
- Submit regular reports to the supervisor.
- Provide timely responses to staff and customer service needs at branches and head office.
- Perform any other duties assigned by the supervisor.
Minimum Educational and Technical Competence Requirements:
- A business degree in finance, commerce, business administration, economics, statistics, management, or any relevant field.
- At least 5 years of experience in the financial services industry, with management-level experience.
- Knowledge of the regulatory framework of the banking industry.
- Familiarity with operating systems, database systems, and system integration.
- Understanding of inter-bank clearing, funds transfer processes, and SWIFT systems.
- Strong exposure to banking technology solutions and understanding of banking operations.
- Proven track record in the effective implementation of projects and change management operations.
- Experience in business continuity management and the development of business recovery plans.
Work Hours: 8
Experience in Months: 60
Level of Education: Bachelor Degree
Job Application Procedure:
Qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it to Jobs@financetrust.co.ug, along with photocopies of academic testimonials and a CV. The CV should include telephone contacts and email addresses of three referees, one of whom should be the most recent employer.
The closing date for submission of applications is July 31, 2024. Only shortlisted candidates will be contacted directly at Tel. Numbers 0312 222600 or 0414 341275 ONLY.
