Assistant IT Officer at Mbarara University of Science and Technology (MUST), Mbarara, Uganda
Job Overview
Location : Uganda, Mbarara
Expiration Date : March 1, 2024
Gender : Both (Male & Female)
Qualification : Bachelor Degree
Job Description
1. To provide operational support to staff, students and stakeholders in the use
of university ICT devices, systems, platforms and services.
2. To manage and configure internet and network services for access by users,
systems and services.
3. To support the web visibility and uptake of e-Learning at the university.
4. To oversee the management of Computer Labs/rooms at the Faculty of
Applied Sciences at Technology and Kihumuro Campus.
Qualifications and experience:
1. An Honors Bachelor’s Degree in Computer Science, Information Technology,
Computer Engineering.
2. Cisco Certified Network Associate.
3. E-Learning Content Development/ Instructional Design.
4. Microsoft and Linux desktop, and server administration.
5. Cisco network and routing protocol experience.
6. HTML, CSS, JQuery, SQL, JavaScript
7. API web integration.
8. WordPress/ Drupal/ Joomla.
9. SCORM content preparation and importation.
10. Learning Management System administrative functions, including the
creation of educational activities, management of user enrolments and
assignment of different LMS roles, registration, security permissions, and
integration with third-party tools.
11. Proven working experience in ICT support environment shall be an added
advantage.
12. Must not be above 50 years at the time of application.
Duties and responsibilities:
1. Maintaining Desktop and Server Hardware and Software installation,
configuration, monitoring, maintenance in offices and Labs.
2. Deploying Networks, segmentation and Network traffic control.
3. Developing and managing Firewall policy.
4. Troubleshooting system and network problems.
5. Diagnosing and solving hardware or software faults.
6. Configuring, managing and supporting university eLearning management
tools and platforms.
7. Facilitating and coordinating user education, orientation and support to staff
and students on eLearning.
8. Designing and Integrating client CMS programs and data feeds into Websites.
9. Performing any other duties that may be assigned by the supervisor.
