2 IT Infrastructure Officers Job at Housing Finance Bank
Vacancy Title: IT Infrastructure Officers
Location: Jobs in Uganda 2023 – 2024
Work Hours: Full-time, 08 hours per day
Salary: UGX
No. of Vacancies: 02
Deadline: June 21, 2024
Hiring Organization: Housing Finance Bank
Job Details:
- Department: Information Technology
- Reports To: Manager IT Infrastructure
- Grade: HFB 4A
- Direct Reports: None
- Indirect Reports: External IT Equipment & Services Vendors
Interacts/Interfaces With:
- Internal: Change & Digital Transformation Teams, All Staff (Key Users)
- External: External IT Equipment & Services Vendors
Job Purpose: To configure, monitor, and maintain the Bank’s user computing infrastructure, including servers, desktops, laptops, UPS systems, ensuring their availability. The role is responsible for patching all computing devices.
Key Result Areas:
- Install, configure, and upgrade servers, desktops, laptops, printers, scanners, UPS power systems, and monitor to ensure availability.
- Supervise preventive maintenance activities for all user computing devices and UPS systems.
- Conduct periodic stock taking of the bank’s user computing devices and UPS systems, and maintain an updated device inventory.
- Monitor and manage user device resource utilization, ensuring computing devices perform in line with SLA targets and anticipated business requirements.
- Ensure up-to-date antivirus solutions are running and data integrity on user computing devices.
- Provide weekly status reports on user computing devices.
- Perform backup solutions to ensure compliance with documented disaster recovery policies.
- Upgrade, update, and patch user desktops and laptops with relevant hardware and software patches, ensuring timely replacement of depreciated user computing devices and UPS systems.
- Provide hardware and software support to all bank users.
Financial Responsibility: N/A
Person Specifications:
Education & Training:
- Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, Electrical and Electronic Engineering, or equivalent.
- ITIL certification is required.
- VMware certification is required.
- CISA certification is highly desirable.
Skills & Experience:
- At least 2 years’ experience in large Microsoft, Solaris, VMware, BPC/APC/EATON/TRIPLLITE-UPS, and Cisco-based enterprise environments.
- Experience with VMware, Windows Server 2008 R2/2012 R2/2016, AD and Exchange 2010/2013.
- Managing Cisco network, Brocade network switches, and wireless technologies.
- Managing UNIX and storage systems such as NetApp, Sun Oracle ZFS storage.
- Strong knowledge of UPS power systems BPC, APC, EATON, or/and TRIPLLITE.
- Understanding of the OSI networking model and networking topologies, VOIP technologies.
- Knowledge of key protocols such as TCP/IP, DNS, DHCP, SMTP, and SNMP.
- Understanding of Information Technology Infrastructure Library (ITIL).
- Disaster recovery planning and implementation, and backup.
- Good knowledge of PC and server operating systems, corporate protection systems, programming with UNIX, SQL, knowledge of web design.
- Networking knowledge covering LAN/VLAN/WAN technologies.
- Domain migrations and configuration, including DNS and DHCP knowledge.
Business Behaviors:
- Strong numerical skills.
- Excellent customer service and interpersonal skills.
- Consistently approaches work with energy and a positive, constructive attitude.
- Superior organization and communication skills, both verbal and written.
- Strong attention to detail and skills in monitoring.
- Positive and constructive attitude towards work.
- Proven initiative, good judgment, and confidence.
- Ability to meet deadlines without close supervision.
- Total commitment to quality and attention to detail.
- Impeccable integrity.
Application Procedure: Interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address, and three competent referees by Friday, June 21, 2024, by 5:00 pm to:
Chief Human Resources Officer
Housing Finance Bank
Investment House
4 Wampewo Avenue, Kololo
Please Note:
- All applications should be sent by email to Recruitment@housingfinance.co.ug. DO NOT HAND DELIVER YOUR APPLICATION.
- Only shortlisted candidates will be contacted.
- Any form of canvassing will lead to automatic disqualification.
SEE MORE: IT Security Officer Job at Housing Finance Bank
Guidelines for Submitting Documents:
- Ensure that all your documents are scanned and submitted in one single batch in the following order:
- Application letter
- Curriculum Vitae (CV)
- Academic Documents and Certificates
- The maximum document size is 10 MB.
- Please indicate the name of the position you are applying for in the subject line.
