Relationship Manager (Corporate) job at dfcu Bank
Vacancy Title:
Relationship Manager (Corporate)
Type:
FULL TIME
Industry:
Banking
Category:
Management
Jobs at:
dfcu Bank
Deadline of this Job:
Friday, August 02, 2024
Duty Station:
Within Uganda, Kampala, East Africa
Summary
Date Posted:
Monday, July 29, 2024
Base Salary:
Not Disclosed
Similar Jobs in Uganda:
- Relationship Manager (Corporate) job at dfcu Bank
- dfcu Bank jobs in Uganda
Job Details:
Reporting To:
Sector Head
Job Purpose:
Reporting to the Sector Head, the role holder will be responsible for managing corporate relationships within business segments through origination in line with targets and expectations. The Relationship Manager will be responsible for offering the best customer experience to the assigned clientele to ensure retention and growth of the business through a deeper understanding of the client’s business and operations to enable the bank to grow its share of wallet by meeting the clients’ business needs.
Location:
Kampala
Key Accountabilities:
- Provide superior relationship management to ensure customer retention, loyalty, preference, and devotion to corporate relationships.
- Work with SRMs or segment heads to upskill understanding of market, sales, and product understanding.
- Sell bank products to corporate customers including multinationals, large corporates, development organizations, government, and other parastatals to enhance growth in customer numbers and achieve overall financial targets.
- Analyze and compare our product offerings, services, pricing, and financial performance against the competition, and provide feedback from market intelligence to remain relevant and competitive as the preferred financial provider in the market.
- Identify new or additional business opportunities in the market through research and information gathering.
- Improve relationship management through regular visits, timely feedback to clients, and continuous anticipation of their needs with the aim of exceeding their expectations.
- Cross-sell and retain borrowing vs. non-borrowing clients in branches to maintain a clean and updated database.
- Address and resolve corporate customer complaints promptly.
Knowledge, Skills, and Experience Required:
- University graduate (Hons)
- Skills in sales, credit, and relationship management will be an added advantage.
- Track record in sales management.
- 5 years’ experience in banking, with 2-3 years in relationship management and sales.
- Computer knowledge, especially in spreadsheets, Word, and PowerPoint.
- Relevant business experience and acumen.
- Outgoing, self-motivated, and a good team player able to work under minimal supervision.
- Excellent communication, interpersonal, and negotiation skills.
- A self-starter who is deadline-oriented.
- Full of energy and enthusiasm.
- Excellent relationship management skills.
Work Hours:
8
Experience in Months:
60
Level of Education:
Bachelor’s Degree
Job Application Procedure:
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