Multi-property General Manager job at Marriott International

July 15, 2024 Business, Featured, Full-time

Multi-property General Manager job at Marriott International

Vacancy Title: Multi-property General Manager

Type: FULL TIME
Industry: Hospitality and Tourism
Category: Management

Jobs at: Marriott International
Deadline: Saturday, July 27, 2024
Duty Station: Within Uganda, Kampala, East Africa

Summary:
Date Posted: Sunday, July 14, 2024
Base Salary: Not Disclosed

Job Details:
Marriott International seeks a Multi-property General Manager to function as the primary strategic business leader for a cluster of full-service properties. This role encompasses leadership and management responsibilities, including guest and employee satisfaction, human resources, financial performance, and sales and revenue generation. The General Manager will lead the implementation of property-wide strategies to meet or exceed guest expectations and build strong relationships with key customers through active involvement in the sales process. Additionally, the role requires proactive communication with property ownership, setting and managing expectations, and delivering solid business results. The General Manager will oversee pre-opening processes for new properties and ensure effective sales and revenue strategies for all units within the cluster.

Candidate Profile:
Education and Experience:

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or a related major; 8 years’ experience in management operations, sales and marketing, or related professional area.

4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or a related major; 6 years’ experience in management operations, sales and marketing, or related professional area.

Core Work Activities:

Leading Operations and Department Teams
- Sets goals and expectations for direct reports using the performance review process.
- Identifies leadership management on the property.
- Inspires and motivates the team to achieve operational excellence.
- Creates a synergistic leadership team and business environment that consistently delivers positive results and strives for continuous improvement.
Managing and Sustaining Sales and Marketing Strategy
- Develops deployment strategies to market properties and grow market share.
- Encourages the leadership team to develop effective revenue management strategies.
- Focuses on both proactive and reactive selling.
- Reviews market position through STAR reports and competitive shopping reports.
Managing Responsibilities with Property Stakeholders
- Builds and maintains owner relationships as a business partnership.
- Balances the interests of owners and the company.
- Understands owner perspectives and ROI expectations.
Managing Profitability
- Identifies key drivers of business success and keeps the team focused on achieving results.
- Reviews sales goals and strategies for alignment with brand business strategy.
- Champions change to ensure property profitability.
Maintaining Revenue Management Goals
- Supports General Managers in executing sales and revenue management activities.
- Leverages sales and revenue engines to improve RevPAR year over year.
- Aligns revenue strategies among area properties.
- Ensures capital expenditure funds address brand business strategy priorities.
Managing Property Operations
- Holds staff accountable for performance.
- Utilizes an “open door” policy.
- Communicates property goals to produce desired results.
- Fosters employee commitment to excellent service.
Managing and Conducting Human Resources Activities
- Conducts annual performance appraisals with direct reports.
- Hires executive committee team members with strong functional expertise, creativity, and entrepreneurial leadership.
- Creates development plans based on individual strengths, needs, career aspirations, and abilities.